5 Common Auto Repair Myths

All car owners fear body damage to their vehicle, especially if they’ve just been in a car accident. However, internal damage to your car’s essential components, such as the engine, transmission, or drivetrain, is just as likely and far more dangerous. When it comes to something as important as engine repair, you don’t want to go to any corner body shop. You need an auto repair facility that you can trust to provide exceptional repairs and an unparalleled customer service experience. If you live in or near the city of Orange, stop by Citywide Auto Care for trustworthy repairs that will debunk these common car collision repair myths

#1. You Must Use a Shop Your Insurance Company Chooses

It’s standard practice for insurance companies to provide you with a list of recommended auto shops where you can take your vehicle for repair. Although it may feel like you have to choose one of their recommendations, at the end of the day, they are just recommendations. You have the legal right to choose any repair shop you’d like, and the insurance company has no ability to force you to go to any particular repair shop. Although it may take longer to settle your claim using a shop that isn’t affiliated with your insurance, it’s always worth it to use an auto repair shop with quality work that you know you can trust.

#2. Insurance Pays for All of Your Repairs

What repairs your insurance is willing to cover depends entirely on your specific policy terms. Read your policy over carefully and make note of how much of the repair is covered when the accident is your fault or someone else’s fault. You should also note that your insurance company will only cover the cost of repairs that restore your car to its pre-accident condition. If you undergo repairs which improve the quality of your car overall, they may not cover these repairs or will charge a “betterment fee”.

#3. There’s No Warranty if You Choose Your Own Repair Shop

This is not true because your insurance company is not the one to provide repair warranties in the first place. The auto shop that performs the work is the one who will warranty the work done. Before you choose a body shop for your repairs, ask them about their warranty guarantee. A reputable auto repair shop will always offer some sort of customer satisfaction guarantee or warranty on all of their repair services.

#4. Only a Dealership Can Repair Your Car Perfectly

Another common misconception is that your car’s dealership is the only place that you can receive quality repairs using OEM parts. However, any non-dealer-affiliated collision repair shop can order OEM parts. Auto body shop technicians have years, if not decades, of repair experience and can usually perform repairs to the exact same standard as your car’s dealership – and often for a lower price! 

#5. Your Car Will Never Be the Same Again

Even after a serious collision with extensive internal damage, your car can be repaired to like-new condition at a quality auto repair shop. As long as your repair shop uses good parts, the right repair techniques, and skilled technicians, there’s no reason why your car wouldn’t be able to be restored to perfect working order. A trustworthy repair shop will always tell you ahead of time which repairs are within their ability and will never accept a car with so much damage that it can’t be adequately repaired.

If you’re a resident of Orange looking for a high-quality auto repair shop that you can trust, look no further than Citywide Auto Care. We are a family-owned business that takes care of our customers as if they were our family. We’ll never try to unnecessarily upsell you, and we always take great pride in our work. We only employ ASE-certified technicians, so you can trust that you’re receiving exceptional service each time you visit. To schedule an appointment today, give us a call at (714) 633-4211.